Tiered rewards

A Tiered rewards discount is a spend-and-save ladder. You set a series of offers, each with a minimum and one reward:

• Order — a percentage or fixed amount off the order
• Shipping — a percentage or fixed amount off shipping (100% is free shipping)
• Gift — one or more free items, chosen from the products you pick

Rewards build up as the cart climbs: every gift the customer has reached is given, and the biggest order discount and the biggest shipping discount they’ve reached apply.

Note

Tiered rewards is in early access. It’s a separate discount type from Order, which keeps working as before.

Setup

1. Open your store’s Discounts page and click Create discount

   

2. Under Discount Kit, choose Tiered rewards

   

   The discount opens on Shopify’s own discount page, with the Discount Kit settings in their own section.

3. Add your offers, configure the settings and click Save

   

Settings

Threshold type

What each offer’s minimum is measured in:

• Quantity — the number of items in the cart
• Spend (subtotal) — the cart’s value before discounts
• Spend (total) — the cart’s value after product discounts

Gift offers need Spend (subtotal) or Quantity. With Spend (total), only order and shipping offers are available.

Discount type

Percentage or Fixed amount. One setting covers every order and shipping offer.

Purchase type

Whether the discount applies to one-time purchases, subscriptions, or both.

Discount application

Apply to entire order, or Exclude specific collections: products in the excluded collections don’t count toward the minimums and don’t get the order discount.

Exclude items already on sale does the same for items with a compare-at price higher than their price.

Caution

While items are excluded, only a limited number of offers can have an order discount — a limitation on Shopify’s side. The editor tells you the limit if you go over it. Shipping and gift offers aren’t affected.

Test mode

Only customers tagged test get the discount, so you can try it on your own store first. See Test mode. This is the only eligibility setting: every other customer, including B2B customers, gets the discount once test mode is off.

Offers

A discount can have up to 10 offers. Each offer has:

• Applies to — Order, Shipping or Gift
• Minimum — the subtotal or quantity that unlocks it. Each offer’s minimum must be at least as high as the one above.
• Value — the discount amount, or for a gift offer, the gift products and how many items are free
• Customer message — shown at checkout with the offer’s reward, and translatable into your store’s languages (see Localized messages)

Amounts in other currencies

Minimums and fixed amounts are set in your store currency and converted at the current exchange rate. To set an exact amount for a currency instead, choose that currency in the amount field and enter its own value.

Gift offers

A customer only gets a gift free once it’s in the cart as a gift. The Gift with purchase app embed adds it for them: turn it on in the theme editor, and gift offers are added, swapped and removed exactly like a gift with purchase discount’s gifts — including the Gift Selector when an offer has more than one product or variant to choose from. Gift items never count toward a minimum.

Showing progress on the storefront

The Tiered Rewards component shows a progress bar toward the next offer, with its own icon and message for order, shipping and gift rewards. Place it with the Component app block, or as a <dkl-tiered-rewards> tag anywhere in your theme — including the cart drawer and cart page.

The legacy Order Goal Banner block only works with Order discounts, not tiered rewards.